You've probably been asked these questions one too many times before:
“How likely are you to recommend [x Company] to a friend or colleague?”
“On a scale of 0 to 10, what are the chances you would recommend this company - 0 being least likely and 10 being most likely.”
Almost all businesses ask their customers this. It’s a way to know if their customers are happy with their products or services. But this isn’t just a random question that businesses take lightly—they’re serious about getting a good number and continuously growing it.
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